ABPMX Refund Policy

1. General Policy
   At ABPMX, we are committed to providing high-quality project management training and an enriching community experience. To ensure transparency and fairness, we offer the following refund policy for our paid programs.
2. Eligibility for Refund

Refunds are available under these conditions:

• Program Cancellation: If we cancel the program and fail to provide prior notice via email at least 14 days before the start date, you are entitled to a full refund upon request.
• Participant Withdrawal: Refund eligibility for participant-initiated withdrawals is based on the timing of the request relative to the program start date.

1. Refund Timelines

• Before Program Start Date: If you request a refund at least 21 days before the program start date, you will receive a full refund of the program fee.
• After Program Start Date: No refunds will be provided once the program has commenced.

1. Refund Request Procedure

To request a refund, please follow these steps:

• Submit a Request: Email your refund request to info@abpmx.org with the subject line “Refund Request – [Program Name].” Include your name, contact details, and the reason for your request.
• Confirmation: You will receive a confirmation email acknowledging receipt of your refund request.
• Processing Time: Refunds will be processed within 14 business days of receiving your request.

1. Exceptional Circumstances

In exceptional cases, such as medical emergencies or other unforeseen circumstances, please contact us directly to discuss your situation. We will do our best to accommodate your needs on a case-by-case basis.

1. Contact Information

For any questions or concerns regarding this refund policy, please contact us at info@abpmx.org.

1. Policy Changes

We reserve the right to update or modify this refund policy at any time. Any changes will be communicated to current participants and updated on our website.